Terms and Conditions

1. Purpose

These terms and conditions govern sales made on the YourLab website.
All orders imply unreserved acceptance of these Terms and Conditions.

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2. Products

The products offered are described as accurately as possible.
The photos may show slight differences depending on the screen or supplier.

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3. Price

Prices are shown in euros (€), VAT not applicable (self-employed).
Prices may be changed at any time, without affecting orders already confirmed.

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4. Orders

The order is confirmed after full payment.
A confirmation is sent by email.

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5. Payment

Payments are secured via:

• Shop Pay

• Apple Pay

• Google Pay

• Bank cards

YourLab does not store any banking data.

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6. Delivery

Delivery typically takes 8 to 14 business days depending on the item.
A tracking number is provided by email as soon as the shipment is dispatched.
In the event of an exceptional delay, an explanatory message is sent.

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7. Returns & Cancellations

You have 14 days after receipt to request a return.
See the Returns & Refunds page for the procedure.

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8. Refunds

The refund will be issued after receipt and verification of the returned item.

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9. Warranty & Customer Service

If you have any problems with an item, please contact:
📩 contactyourlabstore@gmail.com

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10. Disputes

In the event of a dispute, an amicable solution will be sought.
As a last resort, jurisdiction lies with the French courts.